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FAQ

 

** 'BLOOM' COLLECTION PRE-ORDER SPECIAL INFO **

DISCLAIMER: PRE-ORDER ONLY

Pre-order ends May 31st, after that, the 'BLOOM' collection will never be available again.

We will manufacture all orders placed throughout the season starting May 31st.

All orders are estimated to ship out late June.

Orders may be delayed further due to recent global health concerns.

 

What size should I get?

For reference, Eric is 5'9ft and fits a Large in both. Marc is 6'5ft and fits an XL in both.

 

Can I pay in other currencies aside from USD?

Yes, you can pay in any currency. It will be converted after checkout.

 

My currency isn't listed in the converter, can I still pay?

Even if your currency isn't listed in the converter, you can still use any other currency. Everything is converted after checkout.

 

How long is shipping?

Shipping time varies depending on your location. You will see an estimate upon checkout.

 

How much is shipping?

Shipping price also varies on your location. You will see an estimate upon checkout. Beware, custom fees may also apply during transit.

 

Where do you ship from?

We ship out of Vancouver, BC.

 

What is your return/refund policy?

A full refund will be issued if the product(s) are damaged or not received. Please contact us at our support email if you have any issues with your order.

 

Where is the clothing made?

Everything is made in Canada.

 

Do you re-stock your collections?

No, every collection is limited-edition and won't be released again.

 

Do you ship internationally?

Yes, we ship everywhere.

 

Can I track my order?

If you chose a shipping option with tracking, yes. Otherwise, no.

 

What Payment Options Are Available?

PayPal, Apple Pay, Shopify Pay, Google Pay, Visa, Mastercard, American Express.

 

Where can I ask any additional questions?

You can email us at support@yellowdemon.com